How to configure and manage Online Bookings for each calendar

Our Online Booking feature uses an algorithm which groups appointments together, so we only show available slots that are next - or between - other appointments, making sure to maximise your appointment books. We have also designed a setting that intelligently matches the treatment that a patient is seeking to the practitioners which provide it, as well as the minimum duration for that appointment. This is useful if you have one or more practitioners which do/do not provide a particular service. You can customise and manage these settings easily. This article will outline how you can:

1. Configure the calendar settings
2. Manage your calendar services

Configure the calendar settings

1. In Calendar Setup, find the calendar which you wish to customise, click on More and then click Calendar setting.
   
   
   
   
2. Select the field which you wish to customise, and then click Save Changes. 
   
   a) Open: the number of days visible in your Online Booking calendar.
   b) Slots: the maximum number of vacancies which the patient can see for each half of the day (AM or PM).
   c) Notice: the minimum length of time in advance which a patient can make a booking online.
   d) Cancel: the minimum length of time allowed for a patient to cancel their online booking.
   
   

Manage your calendar services

1. Find the calendar which you wish to customise, click on More and then click Manage services.
   
   
   
   
2. Click on Activate.
   
   This will only appear if this is the first time that you have accessed this feature.
   
   
   
3. Select or deselect the services that you wish to be linked with this practitioner.
   
   a) Estimate: the minimum appointment duration.
   b) Internal: toggle whether the service can be selected by a user from your normal Core Practice calendar.
   c) Online: toggle whether the service can be selected by a patient from your online Core Practice calendar.