How do I send a HICAPS claim if the invoice is created?

Overview

You can still make an electronic HICAPS claim if the invoice has been created. An electronic HICAPS claim can only be sent on the same day as the treatment. This is because most health funds will not pay for treatment if the claim has been backdated.

Steps

1. Click on Invoice from the patient's profile.
   
   
   
   
2. Find the invoice which needs to be paid and click on the invoice number.
   
   
   
3. Click on Continue to Payment on the "Review Invoice" page.
   
   
   
4. Confirm that the "Terminal" is correct.
   The terminal name must match the location from which you are claiming.
   
   
   
5. Click the Hicaps icon.
   The terminal will begin to process the claim; follow the prompts on the terminal.
   
   
   
6. Click Done.
   
   Here you can choose to print, email or download a copy of the claim.

If you have any questions, please click the yellow Help button at the bottom left and chat with us. We are more than happy to help!

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