How do I void an invoice?

Overview

If an invoice does not have any money applied to it, you are able to delete it. This will allow you to make changes to the item codes, or to create the invoice from scratch. Here's how to do it.

Steps

1. Go to the patient's profile and click on Invoice.                                                                                                 
   
   
   
   
2. Go to the relevant invoice, click on the Cog button, and then select Void invoice from the drop-down menu.                                                                                                                                                             
   As you can see from the above image, this invoice does not have any money applied to it (seen under "Collected").
   
   
   
3. If you cannot see these options or it will not allow you to void the invoice, you may not have permission to perform this action. Contact your manager if this is an urgent matter.
   
   

If you have any questions, please click the yellow Help button at the bottom left and chat with us. We are more than happy to help!