At times, you may encounter an error Fail to render template letterhead when exporting treatment plans or it will show a blank black page.
The cause of this error is that there is no letterhead assigned on the provider's profile.
Check the link to see the step-by-step instructions on How to add letterhead for a provider.
If you have any questions, please click the yellow Help button at the bottom left and chat to us. We are more than happy to help!