Online Booking
Re: online booking system
For patients booking online (either old or new). Could I suggest not having login/ password.
I've worked with many different dental softwares with online booking, and haven't needed this before.
Having an account/ login as a choice is fine, but not when every patient needs it.
My online booking is my reception (I don't have a reception team), and this feature is very limiting to my practice. I get multiple people contact me regarding this, and maybe a loss of patients too.
I've had very poor feedback from this feature.
Would appreciate if this is something the team could look into.
Previously with other softwares, Patients just input: Name, DOB, email and/or mobile and the system registers them.
Im sure this is far more technical than it sounds, not undermining that.
But would love the consideration.
Many thanks
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