Option to update the clinic’s name for the number being received by the patient.

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Maria Garcia

• April 08, 2025 04:39

Feature request: Option to update the clinic’s name for the number being received by the patient.

Name: Juan Felipe Diaz

Clinic: Plenty Smiles VIC

Ticket number: 77802

0

• Official comment

  

  Shiela Ong

  • April 14, 2025 22:27
  • Edited

  Hi Juan,

  Thank you for sending this request. Could you please provide some specific use cases where adding the clinic's name to the SMS sent from the system would be helpful? For example:

  • Have you encountered any scenarios where patients were confused or uncertain due to the absence of the clinic’s name?
  • How does this impact the efficiency or clarity of communication with patients?
  • Have patients reported any issues or concerns upon receiving messages without the clinic’s name displayed?

  Looking forward for your response.

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