Invoice: allocate deposits as pre-payments
We are struggling to record our payments received via payment plans, which the installment received cannot be allocated to a single open invoice due to installment being greater than invoice balance.
I would like to be able to allocate deposits as pre-payments, which do not need to be immediately allocated to a provider.
The reason: to be able to allocate to different providers sharing the same patient/treatment plan or the invoice balance is less than the installment.
How to: deposit under the company, which is only allocated to a provider when applied to a treatment code.
-
Hi Will,
We are working on this.
It looks like it'll come out in the next couple of months at the latest. We don't have a specific date as an indicator, however, this should come out after the digital patient form is released.
https://support.corepractice.com.au/hc/en-us/community/posts/360004358235-Payment-Plan-featureRegards,
Warren -
Hi Will,
Thanks for checking up on us!
We are still exploring this with a few other clinics and how to best approach this.As you can see from the link I provided above this has been up in the air for a while too. The challenge we face is this:
Let's say a patient accepts a treatment plan for invisalign using After Pay. You may have a payment solution like After Pay or something similar. Say Doctor A initiated and worked on the first couple of visits. Doctor A is on holidays or even leaves the clinic, then Doctor B has to take over the treatment. Meanwhile, After Pay is paying the clinic the money for the treatment on a monthly basis. Therefore, we face the issue of how do we link the reoccurring payments from After Pay to the right provider and also tying it into the provider's statements.
We need to explore how this connection will work and how to best approach this within Core Practice to satisfy accounting and provider expectations.Have you got any suggestions that we can consider?
Regards,
Warren -
Hi Warren,
I believe that CP might’ve been trying to do 2 things in one; which overcomplicates things.
A payment plan set up and allocation should have nothing to do with how the payments received are allocated. In fact, allowing the money to be floating in the system, i.e. not assigning to any providers until treatment is completed it will always be the ultimate solution.
To be crystal clear, think on deposits/pre-payments as Money received, which is put in a drawer and it will not be the clinician’s until handed to them. Think of Core Practice as the drawer and pre-payments especially as the floating money to be used for clinician’s commissions when treatment is completed.
To emphasize the problem that assigning money to clinicians before treatment is completed, think of an overseas dentist, who might come for a locum job and suddenly can not finalize all these treatments in which pre-payments were allocated to him/her. New few steps are a straight forward nightmare. Getting money back from the clinician, who may or may not be easily contactable and who may or may not agree to refund money.
Finally, pre-payments should not be part of the brainstorm of how to fix payment plan issues. It’s something completely parallel to it.
Regards,
Will
-
Has this been solved? The prepayment will be allocated to the provider of choice upon receipt. However, when we try to allocate the prepayment once the treatment has been performed, it does not come up on the business payment summary, meaning the total billing for the provider is affected. Meaning he has performed treatment but will not receive the payment (if the prepayment was erroneously allocated to a different provider previously).
Please sign in to leave a comment.
Comments
10 comments