How to Show Follow-up Questions Using Hide Conditions in Forms Builder

Overview

A Hide condition allows you to show a follow-up field only when it is needed.

For example:

• The form asks, Do you have a Private Health Fund?
• If the patient selects Yes, the health fund details field appears.
• If the patient selects No, the health fund details field stays hidden.

Hide conditions use a Field key to connect the first question to the follow-up field.

What is a Field key?

A Field key is the unique system name automatically given to each field in Forms Builder.

You cannot change the Field key, but you can copy it when creating a Hide condition.

To find a Field key:

1. Select the field you want to use.
2. Hover your mouse to the choices, then click the pencil icon.
   
   
    
3. Find and copy the Field key.
   
   

Add a follow-up question

In this example, the insurance details field should only appear when the patient selects Yes.

Step 1: Create or add the first question

1. Add a field.
2. Select the pencil icon.
3. Enter the question, such as Do you have a Private Health Fund?
4. Add Yes and No as the answer options.
   
   
    
5. Copy the Field key.
   
   
    
6. Select Save.

Step 2: Add the follow-up field

1. Add the field you want to show, such as Name of the Health Fund, Membership No., ID# on card
2. Select the pencil icon.
3. Find the Hide condition field.
4. Enter:
   model.<field_key> != 'Yes' 
   Replace <field_key> with the Field key you copied. 
   For example: model.HealthFund!= 'Yes' 
   
   
    
5. Click Save.

The follow-up field will now appear when the patient selects Yes and stay hidden when they select No.


 

Important: Add the Hide condition to the follow-up field, not the first question.

Show more than one follow-up field

To show several fields after the same answer, add the same Hide condition to each follow-up field or section.

For example, you may want to show:

• Fund name
• Membership number
• ID# on card

Save and test the form

After adding the Hide condition:

1. Select Save Changes.
2. Publish the form.
3. Test both answer options.
4. Confirm the follow-up fields appear for Yes and stay hidden for No.

If a follow-up field does not appear, check that you copied the correct Field key and that the answer in the Hide condition matches Yes exactly.
 

If you have any questions, please click the yellow Help button at the bottom left and chat with us. We are more than happy to help!