How to enable users access to Chat

Overview

Access to the chat feature is managed through security groups. To give a user access, enable the Practice Chat permission for the group they belong to.

Important: Enabling this permission gives Chat access to every user assigned to the selected group.

Enable the Practice Chat permission

1. In the upper right corner, click the cog icon, then select Settings.
   
   
    
2. Under Security, click Group.
   
   
    
3. Select the group you want to give access to Chat.
4. To find the required permission more easily, click the permission category drop-down menu.
5. Select Admin Permission.
   
   
    
6. Find and tick Practice Chat.
   
   

User assigned to the selected group can now access Chat from the Chat icon in the upper-right corner of Core Practice. 

If the user still cannot access Chat, check that they are assigned to the correct group.

If you have any questions, please click the yellow Help button at the bottom left and chat with us. We are more than happy to help!