Communication & Recalls
Set up and manage patient communications, appointment reminders, recalls, marketing campaigns, message templates, and reviews.
Message Templates
- Creating Email / SMS templates
- Default Google Review SMS template
- Default Appointment notification email template
- Default Appointment Complete Email Template
- How to insert an image into a template using Dropbox
- How to Add Templates for Marketing Recall Campaigns
SMS & Email
Appointment Reminders
- Customising the location details on the appointment confirmation email
- How to manually send batch SMS reminders
- How to Send an Appointment Reminder Manually
- How to add a map to your appointment reminder emails
- What to check when the automatic SMS reminder is not sending out
- How to Configure Automatic Email and SMS Coommunications
Marketing Campaigns
- How to create a year-end campaign targeting patients with specific Health Funds
- How to run birthday campaign
- How to send an email or SMS using a created campaign
- How to Create and Run a Marketing Campaign (Classic)
- How to Generate a List of All Patients Using Campaigns
- How to target patients by appointments