Updating Medical History Forms

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Willow Dental Care

• August 01, 2024 08:44
• Edited

When submitting an "Existing Patient Medical History Form", if the form does not have any new information or changes to what has previously been submitted at their last form. You receive an error saying "Warning: Cannot find any changes between this submission and system data". This will appear, even if a patient takes a new photo.

This effects any practice hoping to be ADA certified. The requirement for such practices is to update/confirm their patient medical history once every 1-2 years with a signed form

1

• Official comment

  

  Shiela Ong

  • May 21, 2025 22:28

  Hi Team Willow Dental Care,

  Thanks for your feedback. Apologies for the system displaying this message when no new information is entered in the form fields. We understand the importance of ensuring that patient records remain up to date, especially when it comes to medical history forms that are crucial for legal compliance

  For the meantime, we recommend saving the patient’s image and manually assigning it as their profile picture. This way, even if no new information is provided in the form, their profile can still be updated with the latest photo, helping to keep patient records current.

  Rest assured that this concern will be forwarded to our team for further review.

  You may also provide us with more use cases on how this affects your operations to help us better understand its impact on your clinic.

  We look forward to your response.

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