Adding duration filter to waitlist

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Captivate Dental Reception

• December 18, 2024 21:39

Hi, would it be possible to add a function to filter the duration in waitlist? We have many patients to go through at times and it becomes quite repetitive skipping over patients that we know would not be a fit for the available time. It would save alot of time if there was a function to only show selected patients who have the same duration required.

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• Official comment

  

  Shiela Ong

  • April 16, 2025 07:55

  Hi Team Captivate Dental,

  Thank you for submitting a request to our forum. We appreciate your query with adding more options in waitlist.

  We’d love to understand more about how this feature would impact your daily operations.

  • How will this improve the experience for your team and patients?
  • Do most patients have preferred time durations they are available for?
  • Will this apply to specific services only, or across all services in your clinic?

  Your feedback will help us understand its potential impact and prioritise future updates.

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