Appointment: Edit FTA

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Warren Yap

• June 20, 2019 07:29

An admin should have the ability to make changes to a patient's appointment logs. Sometimes the staff may mark a patient as FTA, but then actually turn up, there may also be a good reason behind it and we don't necessarily want to put a black mark against the patient. 

It would be helpful if there was a way to reverse this. 

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  Willian Da Silva

  • July 02, 2019 01:45

  Has this been changed? Can we reverse a FTA?

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  Warren Yap

  • July 03, 2019 05:45

  Hi Willian, 
  
  Thanks for commenting. 
  
  Unfortunately, this hasn't been completed yet. This is due to the upcoming new feature with all hands on deck until it is properly released to the public. 

  Once this is done, I can convey all outstanding feature requests and improvements from the community for future sprints. 

  However, I do believe that once an FTA has been applied then it should be final. I know that sometimes the odd scenario happens where the patient turns up somewhat on time. As a suggestion, perhaps FTAs should be applied towards the end of the day to ensure that this doesn't happen for the time being. 
  
  If you have any suggestions, please let us know. 

  Regards,
  Warren

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