When a new health insurer joins the market, you might find yourself trying to add a patient's health fund in to your Core Practice database, but the health fund is nowhere to be found! In this instance, you'll have to add the new health fund in to your database. Here's how to do it.
- Click on Cog button and then click Settings.
You may not have permission to make these changes. If you don't see this option, please contact your administrator.
- Click on Insurance.
- Click on Create Insurance.
- Click on Save Changes once you have entered the relevant fields.
a) Item Limit: Entering a number in this field will limit the amount of items which can be claimed - at once, for each patient - through Core Practice. Some health insurers set a limit to the number of items to be claimed in a single visit; you may need to contact them to find this out. Otherwise, leave this field blank.
b) Card Prefix: Entering a prefix in this field will only allow your users to take a claim using a card with this prefix. If a card with another prefix is used when trying to claim for this health fund, Core Practice will prevent the claim from going through. You may need to contact the health insurer to find out the card prefix. Otherwise, leave this field blank.
Now you can learn how to add this new health fund into a fee level.