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  1. Core Practice
  2. FAQs and Troubleshooting
  3. FAQ

FAQ

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  • How to create a list of all patients
  • Medicare Provider Form - Software Location ID
  • How to track SMS
  • How to target patients by appointments
  • How to customise letter templates
  • How to edit a past treatment
  • HICAPS pre-integration checklist
  • How to use the health fund quotation feature
  • How to remove a leave period from a calendar
  • How to set your practitioner's commission level
  • How to edit treatment notes
  • How do I access my Business Performance reports?
  • How do I print out a daysheet?
  • How do I reverse a discount?
  • How to check for appointments in a hidden calendar
  • How do I filter my appointment books?
  • How do I deactivate/delete a patient file?
  • How do I activate a "deactivated" patient?
  • How do I export patient records?
  • How do I change provider or location for planned treatments?
  • How do I void an invoice?
  • How do I update patient details?
  • How do I submit a support request?
  • How do I apply a discount to an invoice?
  • How do I send a CDBS claim to Medicare?
  • How to arrange a treatment plan into visits
  • How do I enter an external payment?
  • How do I print the daily reports/daybooks?
  • How do I undo the appointment attendance log?
  • How do I search the Help Center?
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Contact Us

Phone
Support: +61 2 8294 9456
Office hours
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