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Core Practice
FAQs and Troubleshooting
FAQs and Troubleshooting
Answering your Frequently Asked Questions, and useful Troubleshooting guides
FAQ
How to create a list of all patients
Medicare Provider Form - Software Location ID
How to track SMS
How to target patients by appointments
How to customise letter templates
How to edit a past treatment
See all 37 articles
Troubleshooting
Why is my HICAPS terminal not connected?
How to republish transactions to your accounting software
How do I reconnect my terminal to the Core Practice Bridge Diagnostic?
Is my HICAPS Connect running?
Is my Core Practice Bridge Diagnostic running?
How do I find my terminal on HICAPS Connect?
Reloading browser cache
How to correctly reload your browser cache on Google Chrome
How to correctly reload your browser cache on Safari
