FAQs and Troubleshooting
Answering your Frequently Asked Questions, and useful Troubleshooting guides
FAQ
- How to create a list of all patients
- Medicare Provider Form - Software Location ID
- How to track SMS
- How to target patients by appointments
- How to customise letter templates
- How to edit a past treatment
Troubleshooting
- Why is my HICAPS terminal not connected?
- How to reconnect Core Practice Client Bridge for HICAPS Connection
- How to reconnect Core Practice Media Bridge
- How to republish transactions to your accounting software
- How do I reconnect my terminal to the Core Practice Bridge Diagnostic?
- Is my HICAPS Connect running?