Overview

This guide explains how to set up CommBank Smart Health in Core Practice, enabling your practice to process health fund claims and payments through the system.

Before You Begin

Before starting the setup, make sure you have:

• Administrator access in Core Practice
• An active CommBank business account eligible for Smart Health
• Access to the CommBank Business Portal
• Your CommBank Integration Key (JWT token) generated from the portal
• A payment terminal connected to the internet

How to Set Up CommBank Smart Health

Follow these steps to activate the integration:

1. Log in to Core Practice
2. Click the cog icon, and select Settings
   
   
    
3. Under Integrations, click Core Practice Apps
   
   
    
4. Click Open Marketplace
   
   
    
5. Search for CommBank Smart Health, then click Learn More
   
   
    
6. Click Install CommBank Smart Health
   
   
    
7. Scroll down and click New CommBank Integration
   
   
    

8. Enter the required details:

    Add-on Name – Use a name that identifies the location
    Integration Key – Paste your JWT token from the CommBank Portal
    Location – Select a specific location or leave blank to allow access all locations
    

9. Click Save Changes
   
   

What to Expect After Setup

Once the integration is saved:

• CommBank Smart Health will be available during the payment process
• You can select your terminal when processing claims and payments
• The system is ready to use for patient transactions

Next Steps

Once setup is complete, you can start using CommBank Smart Health for claims and payments.

See: How to Use CommBank Smart Health in Core Practice

If you have any questions, please click the yellow Help button at the bottom left and chat with us. We are more than happy to help!