Sometimes we realise that we have made a mistake with a discount, either by entering the incorrect amount or accidentally applying the discount itself! Here's how to remove or undo a discount.
- Click on Invoices from the patient's file.
- Click on the invoice number of the invoice which you need to undo the discount.
- Click on Continue to Payment to skip the invoice review.
- Click on Continue to Payment again to skip the claim.
- Make sure that you are undoing the discount on the correct invoice.
- Click on the Discount icon.
- The discount has been undone and the amount is now outstanding.