Help, a patient has come to pay an overdue invoice

Overview

If a patient has come to pay an overdue account, we can take a payment directly from Core Practice. We will assume that the invoice has already been created, so the invoice is now "Overdue". Most health funds do not allow you to backdate a claim i.e. you cannot make a claim to a health fund for treatment provided on any date other than today (usually). Therefore, we assume that the patient will be not be making an electronic HICAPS claim.

Steps

1. Click on Invoice from the patient's profile.                                                                                                       
   
   
   
   
2. Find the invoice which needs to be paid, click Cog button and then click Make a Payment.                                             
   
   
3. Select the appropriate method of payment.                                                                                           
   
   Follow the prompts on the terminal or - if it is a manual payment - enter the receipt information.
   
   
   
4. Select a printing option or simply click Done.                                                                                                   

If you have any questions, please click the yellow Help button at the bottom left and chat with us. We are more than happy to help!