How to track SMS

Overview 

Communication report allows you to track all your incoming and outgoing SMS. Here's how you can utilise them to your benefit:

Steps

1. Click on the Report tab and select ANY option to access the report page.
   
   
2. In the report page, click on Communication Details at the bottom left. 
3. Filter your message type (or leave empty) and dates the click on Run Report.
   
   

A) Locations: Choose the location you wish to target.

B) Select a message type: Choose from All, Appointment Reminder, Verify Code etc.

C) Status: Choose from Pending, Sending, Sent or leave empty if you wish to include all.

D) Message direction: Choose from Incoming or Outgoing.

E) Dates: Filter the dates.