FAQ
- How to use the Live Chat Support
- HICAPS does not accept large invoice
- Explain Outbound Email Replies
- How to activate Stripe
- Medicare Provider Form - Software Location ID
- How to track SMS
- How to target patients by appointments
- How to customise letter templates
- How to edit a past treatment, invoice or payment
- HICAPS pre-integration checklist
- How to use the health fund quotation feature
- How to remove a leave period from a calendar
- How to set your practitioner's commission level
- How to edit treatment notes
- How do I access my Business Performance reports?
- How do I print out a daysheet?
- How do I reverse a discount?
- How to check for appointments in a hidden calendar
- How do I filter my appointment books?
- How do I deactivate/delete a patient file?
- How do I activate a "deactivated" patient?
- How do I export patient records?
- How do I change provider or location for planned treatments?
- How do I void an invoice?
- How do I update patient details?
- How do I submit a support request?
- How do I apply a discount to an invoice?
- How do I send a CDBS claim to Medicare?
- How to arrange a treatment plan into visits
- How do I enter an external payment?